Contact us

We reply to general, billing and order enquiries within one business day. Support is open Monday to Friday, 10:00–18:00 IST.

Registered company details

Legal entity: Evermore Jewellery Private Limited
Trading name: At the Atelier
CIN: U36996MH2020PTC339798
GSTIN: 27AAFCE8968F1Z6
PAN: AAFCE8968F
Registered office: Office No. 210, 2nd Floor, Shreepal Complex, Suren Road, Andheri East, Mumbai, Maharashtra 400093, India
Phone: +91-9920595999
Email: support@attheatelier.com
Hours: Monday–Friday, 10:00–18:00 IST

What to write about

Sales, demos and multi-store pricing
Billing, invoices and cancellation
Order status and shipment tracking
Refund, privacy or data requests
Complaints and grievances

Email support@attheatelier.com. General/billing/order enquiries: 1 business day. Refund requests: acknowledged in 1 business day, decided within 7. Privacy: within 30 days. Grievances: acknowledged within 48 hours, closed within 30 days.